Profiles of Four Excellent American Health Care Organizations


In preparation for a strategic planning process that will incorporate a wide range of stakeholders and elements of its organization, Hospital Clinic de Barcelona asked the Health Technology Center (HealthTech) to conduct research on the innovation management practices of leading US healthcare organizations, with a specific emphasis on approaches to strategic planning and the integration of technology into clinical practices. Four organizations were selected: the Veterans Health Administration, Kaiser Permanente, Partners, and Sutter. The overall study objective involved profiling four leading US healthcare organizations considered as “best” in their class, analyzing their strategic planning approach to identifying and addressing key clinical, organizational and technological challenges over the medium to long term (5-10 years), as well as the role that innovation and technology diffusion plays in addressing those key challenges and bringing about improved organizational performance.

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